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Terms and Conditions – Jeet Refrigeration And AC Service Center Ltd.

Last updated: 24 April 2026 • Effective: 01 May 2026

These terms apply to the services and website of Jeet Refrigeration And AC Service Center Ltd. They set out your rights, our responsibilities, and how service requests, warranties, payments, and complaints are handled across Dhaka city. Please read them carefully before booking any service.

Quick navigation – Sections in this page

  1. Acceptance of Terms
  2. Definitions
  3. Our Services
  4. Service Area (Dhaka city)
  5. Booking and Scheduling
  6. Pricing, Estimates, and Payments
  7. Warranty and Workmanship
  8. Your Responsibilities
  9. Spare Parts and Consumables
  10. Access to Premises
  11. Safety and Property
  12. Cancellations and Rescheduling
  13. Limitation of Liability
  14. Indemnity
  15. Force Majeure
  16. Intellectual Property and Website Use
  17. Links to Third‑Party Sites
  18. Privacy and Data
  19. Disputes and Governing Law
  20. Changes to These Terms
  21. Contact Information

1. Acceptance of Terms

By requesting a service, booking an appointment, or browsing acservicedhaka.com.bd, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of the Terms, please avoid using the site or our services.

2. Definitions

  • “Company”, “We”, “Us”, “Our” – Jeet Refrigeration And AC Service Center Ltd., based at House 8 Road 2, Mohammadpur, Dhaka 1207. Primary phone: 01760315934. Email: [email protected]. Hours: 8:00 AM–12:00 AM daily.
  • “You”, “Customer”, “Client” – Any individual or business that requests or receives our services or accesses our website.
  • “Service(s)” – Repair, installation, servicing, maintenance, gas refills, duct cleaning, HVAC solutions, and related support for ACs, refrigerators, washing machines, TVs, and microwave ovens across Dhaka city.
  • “Site” or “Website” – acservicedhaka.com.bd, including all pages, blog posts, and resources published there.
  • “Service Area” – Dhaka city, including but not limited to Uttara, Mirpur, Dhanmondi, Gulshan, Banani, Mohammadpur, Badda, Bashundhara, Mohakhali, Khilkhet, Motijheel, and Jatrabari.
  • “Spare Parts” – Components used during repair or installation, whether original or compatible, as specified and agreed with you before fitting.
  • “Force Majeure” – Events beyond reasonable control including natural disasters, civil unrest, government actions, pandemic or epidemic, strikes, or utility failures that affect service delivery.

3. Our Services

We specialise in home appliance repair and HVAC solutions. Common categories include:

  • AC repair in Dhaka, gas refill, installation, and servicing
  • Refrigerator repair and fridge gas refill
  • Washing machine repair
  • TV and microwave oven repair
  • Duct cleaning and HVAC repair

For each category we provide dedicated service pages with local coverage details:

Final scope and deliverables are confirmed with you before starting any work. We reserve the right to decline a job if we assess it as unsafe or outside our capacity.

4. Service Area (Dhaka city)

We operate within Dhaka city. Area-specific pages are maintained to help you confirm coverage and get faster support:

If your location within Dhaka is not listed, call us at 01760315934 for confirmation.

5. Booking and Scheduling

Bookings can be made via the website, phone, WhatsApp, or social media channels we operate. To help us provide reliable, on‑time service:

  • Provide correct address, appliance model, and a clear description of the issue.
  • Ensure someone is present at the premises during the booked time window.
  • If you need to change or cancel, inform us as early as possible (see Section 12).

We aim to accommodate your preferred time, but exact slots depend on existing bookings and technician availability.

6. Pricing, Estimates, and Payments

  • Estimates: Where possible, we provide estimates before work begins. Written or quoted estimates set a likely cost range but may change if additional faults are discovered and agreed with you.
  • Transparent pricing: Final bills detail labour, parts, and applicable charges (e.g., gas refill, transport, call-out). Estimates, if provided, remain valid for 7 days unless stated otherwise.
  • Payment methods: We accept cash, mobile payment (bKash/Nagad), and bank transfer. Unless otherwise agreed, payment is due upon service completion or within 48 hours of invoice date.
  • VAT and taxes: All prices are exclusive of applicable VAT and taxes unless clearly indicated otherwise.

7. Warranty and Workmanship

We stand behind the quality of our work:

  • Service warranty: Typical service warranty periods are outlined at the time of service and may vary by job type (e.g., AC repair, installation, fridge repair). Warranty is valid only if payment is completed and operating guidelines are followed.
  • Spare parts: Warranty on parts is subject to the part manufacturer’s terms where applicable. We share available part warranties with you and assist with claims where possible.
  • Conditions: Warranty does not cover damage due to misuse, non‑standard voltage, water ingress, unauthorized modifications, or failure to maintain the appliance as recommended.
  • Proof of service: We provide a job report or invoice that can serve as proof of service and may support brand warranties requiring professional installation or repair.

Always keep your invoice/job report handy and mention the earlier service when you call us again so we can respond faster under warranty.

8. Your Responsibilities

  • Provide accurate information about the appliance, fault, and access details.
  • Ensure a responsible adult is present during service visits.
  • Keep the area around the appliance clear for safe access and working conditions.
  • Follow user manuals and maintenance guidelines to reduce future issues.
  • Do not attempt further repairs once our technician has diagnosed the issue unless we agree otherwise.

9. Spare Parts and Consumables

  • We may use original or compatible parts, depending on availability and your preference. We inform you of options and pricing before proceeding.
  • Replaced parts may be returned to you on request unless exchange or recycling rules apply.
  • Lead times for specific parts vary; we try to update you on expected timelines during diagnosis.

10. Access to Premises

Our technicians need safe access to the appliance and surrounding area. Please:

  • Ensure clear and safe access to the appliance location.
  • Inform us of access codes, parking arrangements, and any site rules (for apartments, offices, or gated premises).
  • Remove or secure fragile items near the work area.

11. Safety and Property

Safety is a priority. Our technicians use basic protective practices, but please:

  • Alert us to known hazards (e.g., electrical issues, water leaks, structural concerns) before work begins.
  • Keep children and pets away from the work area.
  • We are not liable for pre‑existing conditions or damage to items you failed to secure, unless caused directly by our proven negligence.

12. Cancellations and Rescheduling

  • Inform us at least 4 hours before the booked slot to avoid potential call‑out or rescheduling charges.
  • Late cancellations or repeated no‑shows may incur a nominal fee to cover technician travel.
  • We reserve the right to reschedule due to weather, safety concerns, or operational reasons. We will notify you as early as possible.

13. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Our total liability for any single claim arising from or related to our services or this Site is limited to the amount you actually paid to us for that specific service.
  • We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business interruption.
  • We do not guarantee uninterrupted or error‑free operation of your appliances beyond the agreed scope and warranty terms.
  • Nothing in these Terms excludes liability for fraud or for matters that cannot be limited under applicable law.

Limitation provisions like these are common in service terms and align with general practices in Bangladesh and globally.【turn1fetch0】【turn0search13】

14. Indemnity

You agree to indemnify and hold harmless Jeet Refrigeration And AC Service Center Ltd., its owners, employees, and partners from any claims, damages, losses, or costs (including reasonable legal fees) arising from your breach of these Terms, misuse of the Site, or your violation of any rights of a third party.

15. Force Majeure

We will make reasonable efforts to perform our obligations. If we are unable to do so due to events beyond our control (e.g., natural disasters, strikes, utility outages, pandemic or epidemic), we will:

  • Notify you as soon as reasonably possible.
  • Reschedule or, where appropriate, offer a credit or refund for unperformed services.

16. Intellectual Property and Website Use

  • All content on this Site – text, graphics, logos, images, and layouts – is the property of Jeet Refrigeration And AC Service Center Ltd. or its licensors and is protected by copyright and intellectual property laws.
  • You may not copy, modify, distribute, or use our content for commercial purposes without written permission.
  • You may share links to our pages. Deep linking to specific service or area pages is allowed and encouraged.

18. Privacy and Data

We respect your privacy and handle personal data in accordance with our Privacy Policy. By using this Site or our services, you consent to the collection and use of information as described there.

19. Disputes and Governing Law

These Terms are governed by the laws of Bangladesh. Any dispute shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh. Where applicable, limitation periods under the Limitation Act, 1908 may apply to bringing claims.【turn0search13】

20. Changes to These Terms

We may update these Terms from time to time. Significant changes will be posted on this page with an updated “Last updated” date. Continued use of the Site or services after changes constitutes acceptance of the revised Terms.

21. Contact Information

If you have questions about these Terms, contact us: